Privacy Policy

01Information we collect

The information we collect depends on how you interact with us and the services you request.

Information you provide

When you contact us, request information, ask for a quote, schedule an appointment, complete a form or work with one of our licensed advisors, you may provide information such as:

• Name
• Telephone number, including a mobile number
• Email address
• Mailing address and ZIP code
• Date of birth or age
• Household or family information
• Insurance and coverage information, and information about your coverage needs
• Your text-messaging (SMS) consent choice, if you choose to opt in
• Other information you voluntarily provide to us

Depending on the insurance product or service you request, additional information may be necessary to evaluate coverage options or to help with an application or enrollment.

Information collected automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools and similar technologies. This may include your browser and device type, operating system, approximate location, pages visited, referring website, date and time of access and general website interaction information.

02How we use information

Holloway Benefits Group may use the information we collect to:

• Respond to your questions and requests
• Provide insurance information and assistance
• Help evaluate available coverage options
• Help with applications or enrollment
• Schedule appointments and send reminders
• Communicate with you about your coverage or service requests by phone, email or, if you have opted in, text message
• Provide ongoing client support
• Operate, secure and improve our website
• Meet applicable legal and regulatory obligations

03Text messaging (SMS)

If you choose to opt in, Holloway Benefits Group LLC may send you text messages through our Holloway Benefits Group client updates program. Opting in is always optional and is never a condition of purchasing any product or service.

What we collect for text messaging

• Your mobile phone number
• A record of your consent, such as the date and time, the form or method you used, and the consent language you agreed to
• Your opt-out and help requests, and basic message delivery records

How we use it

We use your mobile number only to send the messages you agreed to receive, such as appointment reminders, enrollment, consent and document updates, and information about your plan or inquiry, and to respond when you text us. Message frequency varies. Msg & data rates may apply.

Opting out

Reply STOP to any message to opt out at any time. You will receive one confirmation message, and we will stop sending text messages to that number. Reply HELP for help, or contact us at (757) 690-0255 or info@hollowaybenefits.com.

Information may be shared with the service providers that help us deliver text messages, such as our messaging platform and wireless carriers, only to provide the messaging service. Full program details are in our SMS Terms.

04How information may be shared

We do not sell your personal information.

We may share information when reasonably necessary to provide the services you request, including with insurance carriers, enrollment platforms, technology and service providers, and other parties involved in processing an insurance application or providing requested services. These disclosures are subject to the text-messaging commitments in Section 03.

We may also disclose information when required by law, regulation, legal process or governmental request, or when reasonably necessary to protect the rights, property, security or safety of Holloway Benefits Group, our clients or others.

05Insurance carriers and third-party services

Our website and services may connect you with insurance carriers, enrollment systems, quoting platforms or other third-party services. Information you provide directly to those organizations may be governed by their own privacy policies and security practices, which Holloway Benefits Group does not control.

06Cookies and website analytics

Our website may use cookies and similar technologies to support website functionality, understand site traffic, improve the visitor experience and measure website performance. Your browser may allow you to block or delete cookies; disabling certain cookies may affect some website functionality.

07Communications

If you provide your telephone number or email address, we may use it to respond to your request and to communicate with you about insurance products, services, appointments, applications or existing coverage. We send text messages only to people who have opted in, as described in Section 03.

Providing contact information through this website does not by itself guarantee eligibility for, enrollment in, or issuance of any insurance product.

08Information security

We use reasonable administrative, technical and physical safeguards intended to protect information in our possession or control. No internet transmission, electronic storage system or security measure can be guaranteed to be completely secure, so please use appropriate caution when sending sensitive information electronically.

09Children's privacy

Our website is intended for adults seeking information about insurance and benefits. We do not knowingly collect personal information directly from children through the website. Information about dependents may be provided by a parent, guardian or other authorized adult when necessary for insurance purposes.

10External links

Our website may contain links to insurance carriers, government agencies, social media platforms and other third-party websites. We are not responsible for the content, privacy practices or security of websites operated by others, and we encourage you to review their privacy policies.

11Your privacy choices

You may contact us to ask questions about personal information you have provided to Holloway Benefits Group, to request corrections where appropriate, or to ask about our privacy practices.

• Text messages: reply STOP to any message, or contact us, to opt out.
• Email: use the unsubscribe link in any marketing email, or contact us.
• Phone: ask us at any time to stop calling you.

Certain information may need to be retained when required for legal, regulatory, insurance, recordkeeping or legitimate business purposes, including a record of your opt-out so that we honor it.

12Virginia residents

Holloway Benefits Group is based in Virginia and serves Virginia consumers. Depending on applicable law and the nature of the information involved, Virginia residents may have certain rights concerning their personal data. Requests or questions may be submitted using the contact information below. We may need to verify a request before responding.

13Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology or applicable requirements. When changes are made, the updated version will be posted on this page with a revised effective date. This version is effective November 2, 2026.