SMS Terms
Terms for the Holloway Benefits Group client updates text-messaging program: what we send, how often, and how to get help or opt out.
Text messages from Holloway Benefits Group LLC are optional. You receive them only if you opt in, and you can opt out at any time by replying STOP.
01Program description
The Holloway Benefits Group client updates program is operated by Holloway Benefits Group LLC. When you opt in, we may text you about your insurance inquiry and your relationship with us, including:
- Appointment confirmations and reminders
- Enrollment, consent and document updates, such as a request to review or sign a form
- Information about your plan, coverage or open enrollment, and replies to your questions
- For job applicants who opt in on our Careers page: updates about your career inquiry and interview scheduling
Messages are sent from our toll-free number, (855) 585-1875.
02How to opt in
You can opt in by checking the optional text-message box on a form on hollowaybenefits.com, or by giving one of our licensed advisors your verbal or written consent. The box is never pre-checked, and you can submit any form without checking it.
After you opt in, you will receive a confirmation message such as:
03Message frequency and cost
Message frequency varies based on your appointments, applications and requests. Msg & data rates may apply according to your wireless plan. Holloway Benefits Group does not charge for text messages.
04Opting out
Reply STOP to any message to opt out at any time. You may also reply CANCEL, END, QUIT or UNSUBSCRIBE. You will receive one final confirmation message, and no further text messages will be sent unless you opt in again.
05Help
Reply HELP to any message for help. You can also call us at (757) 690-0255 or email info@hollowaybenefits.com.
06Carriers
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device, and message delivery is not guaranteed.
07Your information
We handle your mobile number and consent as described in our Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
08Eligibility and changes
By opting in, you confirm that you are the account holder or an authorized user of the mobile number provided. If you change or give up that number, please reply STOP or let us know so we can update our records.
We may update these SMS Terms from time to time. Changes will be posted on this page with a revised effective date. These terms are effective November 2, 2026. Our website Terms of Use also apply.
Questions about text messages?
Reply HELP to any message, or reach us directly.
- Mailing address
- Holloway Benefits Group LLC
PO Box 31
Hayes, VA 23072 - Phone
- (757) 690-0255